MyChart - Recently Added Features

MyChart upgrades

• Redesigned Home Page

  Don’t be shocked when you see the updated UTMB Health MyChart Home Page. The update prioritizes important information to a 4-tile display and better aligns with the UTMB Health Mobile Experience.

  

• Test Results Activity Redesigned

  We’ve redesigned the MyChart Test Results activity with a focus on making test results more intuitive for patients. In the redesigned activity, you can more clearly see the values for each of your results, how your current results compare to past results, and where you can learn more. Also, you can now download PDFs of your past results.

  

  

• Link multiple MyChart accounts at a single time

  When you link you UTMB Health MyChart account to another MyChart account at a different organization using the Link My Accounts page, MyChart now gives you the option to link to additional accounts connected through Happy Together, so you can quickly link all of your accounts at once. 

MyChart upgrades

• You can now apply a single payment to more than one (guarantor) account

  MyChart Bill Pay allows you to apply one payment to your child’s sick visit, associated lab services, and your own hospital bill, for example. This upgrade reduces the number of transactions required.

  

• Grab the popcorn and take in a video

  Pick up a few tips for using the latest MyChart features with the new video library.

• Quickly access your accounts with different organizations

  The MyChart Mobile Health Feed now links to your accounts with every provider from every institution in one place.

• Add your newest MyChart account directly from the Health Feed

  If you have a new available account to link via Happy Together, the account card will show in the MyChart feed. This eliminates a step in the process and makes the link prompt easier to find.

MyChart upgrades

• Your time slot is reserved while you’re scheduling online

  

  You can currently schedule an appointment online with most UTMB providers through MyChart or the UTMB Health provider directory. Once you select an appointment time, your selection will be held for you exclusively for 10 minutes, to allow you to complete the scheduling process.

• Verify your emergency contact during PreCheck-In

  

  You can now keep your emergency contact information current by verifying it in MyChart during the appointment PreCheck-in. This process saves you time in the clinic when you arrive for your appointment. You’ll only be asked to review your emergency contact once every 30 days.

• Expanded COVID testing information at your fingertips

  MyChart’s display of your COVID-related information such as test results and vaccination status has been streamlined and expanded.  You will no longer need to switch between the COVID and test results activity to see your up-to-date immunization and test status.

• Updated MyChart Mobile App Login Page

  

  Starting on Feb. 22, 2022, once your MyChart Mobile App is updated to version 10.1, you will be greeted with an updated MyChart Mobile App login page the next time you access UTMB Health MyChart from your mobile app.

MyChart upgrades

• New Message Center with Conversation-Based Messaging

  MyChart has redesigned how it organizes your messages. Now all messages appear in a threaded view so you can easily follow the history of a conversation. You can also search and bookmark messages to make it simple to find a specific topic or conversation.

  

• New “How To…” Videos

  To help guide you around some common and more advanced MyChart features, there is now a library of instructional videos available. The library includes a general tour of MyChart, shows how to share your chart, explains proxy access, demonstrates video visits, and more. Preview the videos at the links below, or look for video links when using these MyChart features:

  • The New MyChart Experience (mobile/web)
  • MyChart: Connecting Accounts (mobile/web)
  • MyChart: Sharing Your Record (mobile/web)
  • Share Everywhere (mobile/web)
  • Proxy Access (mobile/web)
  • Video Visits (mobile/web)
  • Your Health Record on the Go (English/ Spanish)

• Test Results Daily Digest

  Receiving too many emails about test results? You can now opt into receiving a single daily notification when you have test results available. You can select this option under the “Communication Preferences” menu in MyChart.

• Implant Activity

  For patients whose care has included any type of medical implant, MyChart now has a dedicated “Implant Activity” section. Here you can review various details associated with any implants in your record.

• Download a PDF of your vaccination record from MyChart Mobile

  In case you missed it, you can download a PDF of your full vaccination record from the MyChart mobile app. If you’ve had a COVID-19 vaccine and need to share the record, you can now do so from your phone.

  

• Internet Explorer and older browsers no longer supported

  In June 2021, UTMB ended support for older web browsers that did not support modern security standards. Internet Explorer was affected by this change. Get additional information and see options.

MyChart upgrades

• A New Way to Navigate the Site

  There is a new, improved and customizable navigation bar across the top of the page: 

  

  All MyChart features are now available from a single menu to make finding important features easier than ever.

  

  NEW: Search functionality! Can’t find something? You can now search for it by clicking on the "Menu" button. Use the new MyChart search bar to search your entire MyChart account for features and information.

  

  

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  Personalize your experience with quick buttons. Do you often access the same activities when you log into MyChart? Now you can customize your MyChart with quick buttons to have one-click access to your most frequently used features.

  The image below shows how and where to customize your shortcuts:

  (1) These four buttons are customizable

  (2) Access the shortcuts panel here

  (3) Make your changes by selecting your favorite option for each button

  

• Unified MyChart Web and Mobile App Experience

  Now the MyChart website and mobile app will look and feel the same. Additionally, if an activity is not available in the MyChart mobile app, you will now be able to access the activity on the website directly from within the mobile app. This enhancement brings additional MyChart features to the mobile app experience.

• New, Open and Modern Design

  This update simplifies the layout and reduces visual distractions to help users focus on the tasks they need to accomplish, such as checking a test result or scheduling an appointment.  

  The updated color scheme freshens up the design of the website and allows users who manage multiple accounts (via proxy) to quickly know they have switched accounts by a change in the color scheme. This is customizable in "Account Settings" > "Personalize" under the main "MENU."