Service Level Agreement:
Courier Services coordinates specific routes 7 days a week from approximately 6:30 a.m. and 12:30 a.m. each day to provide Institutional courier needs to/from off-site clinics and campuses, with an on-time goal of 95% or greater, and accuracy of delivery at 99% or greater. At present, we do not operate 24-7.
- Each Courier receives:
- Annual training and certification regarding the transportation of Blood Borne Pathogen and HIPPA regulations.
- Defensive Driving every 3 years.