UTMB BOF Utilities - Courier Services

Utilities Courier Services

Courier Services is responsible for delivering supplies and resources between 41 off-site clinics and the 4 UTMB campuses.

Van: Jose Martinez, Our CDL Commercial Driver, our most senior driver and can execute 22 different routes.

Reginald Jones, Can execute 10 different routes

Services:

Transportation of time-sensitive specimens and tissue samples to Laboratory Services for resulting, blood products, and pharmaceuticals.
Transportation of mail to/from off-island locations.
Transportation of surgical equipment and instruments.
Transportation of medical supplies from Supply Chain.
Distribution and retrieval of blue recycle bags.
Distribution of linen orders.
Ad-hoc and STAT deliveries to/from specific community locations.
Provide Driver services for UTMB Mammography community outreach initiatives.
Operation of UTMB Shuttle bus services on Galveston and League City campuses.

Service Level Agreement:

Courier Services coordinates specific routes 7 days a week from approximately 6:30 a.m. and 12:30 a.m. each day to provide Institutional courier needs to/from off-site clinics and campuses, with an on-time goal of 95% or greater, and accuracy of delivery at 99% or greater. At present, we do not operate 24-7.

Each Courier receives:
- Annual training and certification regarding the transportation of Blood Borne Pathogen and HIPPA regulations.
- Defensive Driving every 3 years.

Links

For questions or more information

Courier Request Form

Frequently Asked Questions

Courier Services - FAQs

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What are the hours of operation for Courier Services?

Courier Services personnel are available for Courier requests from 6:00 a.m. until 8:00 p.m. 7 days a week
How do I request a pick-up or delivery?

Contact Courier dispatch at: BOFCourierServices@utmb.edu with specific details of items to be transported, and required delivery needs
What if I need something transported outside the hours of operation?

Courier Services can coordinate deliveries for customers through an outside provider. Please send your request to: BOFCourierServices@utmb.edu