VitalSmarts Crucial Accountability
VitalSmarts’ research shows that when people see accountability as “someone else’s job” they waste time, resources and morale. Specifically, employees waste $1,500 and an eight-hour workday for every accountability discussion they avoid. This course is beneficial for people in roles across the entire organization, and the skills learned include:
- Hold anyone accountable
- Master performance discussions
- Motivate others without use of power
- Manage projects without taking over
- Move to action
“Crucial Accountability showed management how to stop avoiding conflict and helped them recognize that holding other accountable is healthy.”—Ardie Harrison, VP HR, Dallas Housing Authority