Close-up of a person holding a credit card and using a smartphone, representing electronic payment and managing medical bills

UTMB launches new PayZen program

UTMB Health has launched a new program that makes it easier and more affordable for patients to pay for the health care they need. 

On Oct. 24, UTMB began its partnership with PayZen to help patients with their health care-related costs, balancing patients’ medical needs with their financial resources. PayZen is not a collection agency. It is a financial partner that pays patients’ bills in full and then works with them to set up reasonable, no-interest repayment plans.

“This is a huge win for both patients and UTMB,” said Emily Goertz, vice president of UTMB’s Revenue Cycle Operations. “Adaptive payment modalities are crucial for keeping UTMB competitive in the future of shoppable healthcare services.”

With PayZen, patients receiving eligible health care services can take advantage of this new payment plan, and there is no application form to fill out, no minimum credit rating and no effect on a patients’ credit score. It’s a great resource for patients facing a larger medical debt because it breaks up payments into bite-sized installments without them being charged more than their initial medical bill.

UTMB Health believes that PayZen will be a great help to patients facing large medical bills, co-pays and deductibles.

Learn more about payment options


About The University of Texas Medical Branch

The first academic health center in Texas opened its doors in 1891 and today has four campuses, five health sciences schools, seven institutes for advanced study, a research enterprise that includes one of only two national laboratories dedicated to the safe study of infectious threats to human health, a Level 1 Trauma Center and a health system offering a full range of primary and specialized medical services throughout the Texas Gulf Coast region. UTMB is an institution in The University of Texas System and a member of the Texas Medical Center.

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