Connecting to UTMB Wireless (Wi-Fi)

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UTMB Wi-Fi information

Guest Wi-Fi

Wireless internet access is provided to patients and guests in all areas of the campus and hospital served by the UTMBGuest wireless network.

Caution: As with most public wireless networks, UTMBGuest Wi-Fi is NOT secure and privacy cannot be protected. Any information being sent or received could potentially be at risk. Wireless users should not transmit sensitive personal information (credit card numbers, passwords, or any other sensitive personal information) while using the UTMBGuest public wireless network.

UTMB Secure Wi-Fi

The wireless network enables faculty, students, and staff with a UTMB username and password to connect laptop computers or other devices to the network from many UTMB locations without the need to plug in a data cable. Students, Faculty, and Staff should connect to the "UTMBWifi" wireless network.

Security and Standards

Wireless Standard
  • Wireless recommended standard, WiFi-5 (5GHz/802.11ac or higher standard
  • Wireless standard 802.11b is no longer supported. Also 802.11g standard not advised
  • DHCP must be enabled (this is the default)
Authentication
  • All UTMBWiFi users will use WPA2-enterprise / 802.1x authentication
  • All UTMBGuest users will connect to an open SSID
Antivirus and Software Updates
  • Computers accessing the UTMB network with a wireless connection are required to have up-to-date patches and current, auto-updating antivirus software installed
  • Students, faculty, and staff should email the Service Desk or call 409-772-5200 for information on acquiring antivirus software

 

Instructions

Connecting to the wireless network

Microsoft Windows

Apple MacOS
  • MacOS

Mobile Devices

Personal Devices

Users should be familiar with their own personal wireless device and have basic knowledge of how to connect their devices to a wireless network. UTMB cannot guarantee that all users will be able to make a wireless connection due to the many types of devices on the market. Devices greater than 4 years old or devices with reduced features have an increased chance of being incompatible with UTMB wireless network.

Still need help?

Questions about wireless availability?
Please email the service desk to open a ticket or call 409-772-5200.