Student Support

Student Support

Please call our Service Desk at (409) 772-5200 for assistance.

The ITS Service Desk and Onsite Desktop Support provides support for students' computers and laptops. Services provided include spyware/virus removal, software installations, upgrades, and internet configuration. Please call the Service Desk at 409-772-5200 to initiate a support request.

Hours of Operation

Hours of Operation - Mon. - Fri. 8:00 a.m.- 5:00 p.m.
Location - 1.115 Administration Building

Student Support

Services

Adobe Installation
Antivirus Installation
Microsoft Office Installation
Skype for Business Installation
Windows Activation
Data Back up on External Hard Drive
Network Troubleshooting
Tegrity Trouble Shooting
Unlock UTMB Account

Restrictions

One must be a current UTMB student
After graduating, students will no longer receive support
Faculty/residents will need to contact the Service Desk at (409) 772-5200

Student Support FAQ

How do I connect to the wireless network?
How do I connect to the VPN?
How do I configure my UTMB email on my phone?