Student Support

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Student Support

Please call our Service Desk at (409) 772-5200 for assistance.

The ITS Service Desk and Onsite Desktop Support provides support for students' computers and laptops. Services provided include spyware/virus removal, software installations, upgrades, and internet configuration. Please call the Service Desk at 409-772-5200 to initiate a support request.
Hours of Operation
  • Hours of Operation - Mon. - Fri. 8:00 a.m.- 5:00 p.m.
  • Location - 1.115 Administration Building

Student Support

Services
  • Adobe Installation
  • Antivirus Installation
  • Microsoft Office Installation
  • Skype for Business Installation
  • Windows Activation
  • Data Back up on External Hard Drive
  • Network Troubleshooting
  • Tegrity Trouble Shooting
  • Unlock UTMB Account
Restrictions
  • One must be a current UTMB student
  • After graduating, students will no longer receive support
  • Faculty/residents will need to contact the Service Desk at (409) 772-5200
Student Support FAQ