What is Two-factor Authentication

With DUO Security

How it Works

UTMB requires multi-factor authentication when logging in from off-network. When you are off-network and log into UTMB's VPN, Citrix, or Office 365, you will receive a Duo Mobile login request  (via push notification) on your mobile device. All you need to do is tap Approve, and we'll know it's you.

Graphic listing the steps: enter username and password, use your phone to verify your identity, securely loged in

No mobile phone? You can also use a landline or tablet, or ask your administrator for a hardware token. Duo lets you link multiple devices to your account, so you can use your mobile phone and a landline, a landline and a hardware token, two different mobile devices, etc.

Important:  Do not Approve unexpected duo requests.

Frequently Asked Questions (FAQ)