UTMB
Human Resources Consulting
Services
HR Consulting Services provide subject matter expertise on a
variety of HR issues including assistance with job evaluations,
qualifications assessment, recruitment, management counseling,
policy development and staffing metrics. For more information,
contact HR Administration at (409) 772-8699, and they will direct
you to the appropriate contact.
Office of Continuing Education (OCE)
OCE is dedicated to helping physicians and other health care
providers fulfill their continuing medical education requirements.
For information on CME courses over the Internet or other upcoming
OCE events, visit its web site at /oce/.
Interested parties can also email the office at continuing.ed@utmb.edu or
call (409) 772-9300.
Organizational Development, Training and
Recognition (ODT&R)
A division of Human Resources, ODT&R provides professional
developmental opportunities through educational and consultative
services to all levels of UTMB staff. ODT&R offers three levels
of Leadership Development, General Employee Training Courses,
Emotional Intelligence Courses/Assessments, Values in
Professionalism, New Employee Orientation and other developmental
assessments such as Birkman. Those interested should contact their
supervisor about these programs. ODT&R can also be contacted
about these programs or other facilitation, consultation and
coaching services at (409) 747-6700 or hr.odtr@utmb.edu.
COMPLIANCE, ETHICS, MEDICAL
ERRORS REPORTING
Ask the HIPPAA Team
A member of the HIPAA Team can respond to your questions or
concerns about HIPAA, in general, or as it relates to your
department. For other HIPAA information, contact (409) 747-8708 or
mcponce@utmb.edu.
Clinical Ethics Consultation
Service
Available to physicians, nurses, allied health professionals and
administrators, this service helps facilitate discussion, analysis
and understanding of ethical issues in patient care and research
involving human subjects. The service also provides recommendations
for solving ethical problems that arise in health care practice and
research. Every effort is made to preserve confidentiality and the
service is provided at no charge to the patient or department.
Ethics consultations can be initiated at (409) 747-1230.
Clinical Risk Management
(CRM)
Services A department of the Hospitals and Clinics, CRM works to
reduce and control loss to patients, employees and visitors with a
focus primarily on loss resulting from the delivery of health care.
Reports of hazardous situations and adverse events may be made by
completing an Occurrence Report, or by calling CRM directly 24
hours a day at (409) 772-4775.
Conflict of Interest Committee
(COI)
The Compliance Office has a web page
describing conflict of interest policy. If you still have
questions, contact UTMB Conflict of Interest Committee's
administrative support at (409) 772-3023.
Fraud and Abuse Hotline
This toll-free hotline enables staff and faculty to anonymously
report suspected wrongdoing, including waste, fraud, abuse and
violations of any federal or state laws and UTMB or U.T. System
policies. The Hotline number is (800) 898-7679.
Office of Institutional Compliance
This office provides a broad range of assistance for
compliance-related issues including medical billing coding,
standards of conduct guidelines, teaching physician guidelines,
compliance training issues, and many other compliance issues. For
more information call (409) 747-8700 or visit /compliance/.
Office of Equal Opportunity and Diversity
(OEOD)
OEOD works to assure compliance with all UTMB, UT System, federal
and state laws, and other regulations regarding equal opportunity,
sexual harassment and affirmative action. It also works to promote
cultural tolerance and competency by fostering a culturally diverse
environment. For more information, contact (409) 747-8823.
Professionalism
Agreement
The Professionalism Agreement is the
product of a 2009 collaborative effort between the Ambulatory
Clinics, the Professionalism Committee and Nursing, to have
employees sign a commitment of understanding for maintaining
professional conduct and behavior. The agreement is included
in new employee orientation. Many areas annually review the
agreement with the Professionalism Charter.
Also available is, "Professionalism Agreement Talking Points
for Managers".
UTMB Diversity Council
New president-appointed working group committed to fostering an
environment in which everyone-regardless of gender, age, ethnicity,
physical capability, religious affiliation, sexual orientation or
cultural background-can be a productive member of the UTMB
community. Visit http://hr.utmb.edu/diversity/diversity_council.aspx
for additional information on the group.
The John P. McGovern, M.D. Academy of
Oslerian Medicine
This School of Medicine organization is dedicated to the
application of Oslerian principles of compassion and humanism to
contemporary health care and health care education. The Academy is
led by William Osler Scholars, practicing physicians in the School
of Medicine faculty selected for their history of giving highly
competent, humane, compassionate care who serve as outstanding
teachers and role models for these qualities. The McGovern Academy
meets twice a month to study Osler and to develop ways to integrate
his ideals into the UTMB curriculum and culture. Every six weeks,
the meeting is open to everyone at UTMB and the public as the UTMB
Osler Club. For more information, watch for upcoming events in the
UTMB Daily Announcement listings, contact America Hayward at (409)
772-9327 or visit /osler/.
UTMB Professionalism
Committee
This working group of UTMB faculty, staff and students meets
monthly. For information on how to get involved with the
committee's professionalism activities, contact Rebecca Saavedra at
(409) 772-2909.
Student Honor Pledge
Committee
A student-run committee that works to promote the UTMB Honor
Pledge and academic integrity in general. For information, contact
the Student Life office at (409) 772-1996.
Academic
Early Concern
Notes
Faculty who have concerns about the professional behavior of School
of Medicine students may include such concerns in the student's
formal academic evaluation. When they believe the concerns do not
warrant such an inclusion, completion of an Early Concern Note
allows confidential referral of students for counseling and less
formal intervention. For more information, contact Dr. Michael
Ainsworth at (409) 772-6928.
Honor Education Council
This School of Medicine student-advisory organization works to
promote honor and ethical principles by sponsoring various
activities including the annual White Coat Ceremony and special
guest lectures that address professional behavior and ethical
issues. The Council also investigates academic dishonesty cases and
formulates strategies to reduce academic dishonesty incidence
rates. For additional information, contact the Student Life office
at (4-9) 772-1996.
Student Ombudsman
A neutral third party designated to hear University-related
grievances brought forth by students. The ombudsman listens to and
discusses student concerns, questions, or complaints, explains
University policies. The ombudsman also provides information and
referrals to help resolve the student's problem in an objective,
non-threatening manner. The ombudsman can handle various academic
and non-academic concerns, such as fee payment, housing, financial
aid, grades, academic issues, and other university-related issues.
Confidentiality is assured. Calls should be directed to (409)
747-4820.
National
The Goals Institute
The Goals Institute offers facilitation tools and
resources for their four most popular programs so you can bring
them into your organization and teach them yourself. Visit their
website or call and ask about these programs:
1) Professionalism is for Everyone; 2) The Leader's Toolbox; 3)
It's About TIME!; and 4) Soar...If You Dare! Visit the Goals
Institute at http://www.goalpower.com or
call 703-264-2000.
VitalSmarts
VitalSmarts is a full-service organizational development firm that
specializes in 1) Training of personal, interpersonal, and
organizational skills; 2) Diagnostic and measurement tools and
services; 3) Management and culture-change consulting; and 4)
Research and development. VitalSmarts applies multidisciplinary
theory and practical experience to complex organizational
challenges to achieve its mission of helping organizations improve
their individual, team, and organizational vitality. They partner
with corporate and organizational leaders in diagnosing, designing,
implementing, and measuring positive change. More than three
hundred Fortune 500 companies and numerous organizations large and
small have successfully used products and services produced by
VitalSmarts. Visit VitalSmarts at http://www.vitalsmarts.com.
Center for Patient and Professional Advocacy
(CPPA) Took Kit
The took kit contains contains several teaching and decision aids
that have been developed by the Vanderbilt Center for Patient and
Professional Advocacy, such as situation analysis of an issue,
balance beam, promoting professionalism pyramid, infrastructure
development checklist, conversation goals and best practices in
complaint report documentation
.
The National Board of
Medical Examiners is pleased to introduce a new website for the
Assessment of Professional Behaviors Program:
We invite medical educators, clinicians, students, residents,
nurses, pharmacists, allied health professionals, and healthcare
consumers to learn more about this developmental program.
The Assessment of Professional Behaviors (APB) Program is a
multisource feedback/360 evaluation program designed to provide
participants with feedback on specific, observable professional
behaviors as exhibited in medical education and work settings. The
program is currently in development, with a large-scale pilot
planned for 2007-08. Our goal is to have the program available for
wide use in 2008.
The new APB website offers background information about the
program and documentation of our current work, including the
behaviors found on our survey instrument and program implementation
guidelines. In the discussion forum, visitors have the opportunity
to provide feedback and engage in discussions about our current set
of behaviors. We welcome your input!
ABIM Foundation
Professionalism Site
ABIM
Foundation Physician Charter (PDF)
Center for Academic
Integrity
Accreditation Council on Graduate
Medical Education (ACGME)
American College of
Physicians (ACP) Center for Ethics & Professionalism
American
Medical Association Professionalism Site
Arnold P. Gold
Foundation
Would you like to let us know about another professionalism
program or group within your school or department? If so, please
contact Rebecca Saavedra at rsaavedr@utmb.edu.