Lync 2010 Help and Training

Connect with Instant Messaging and Presence

With Microsoft Lync 2010, you can stay in contact with the people who are important to you and to getting your work done. Lync 2010 offers new features to help you stay connected, including location enhancements, frequent contacts, and an enhanced contact card.

Get Started

Quick Start: Use instant messaging and presence

Work Smart: Make presence work for you

IM and Presence Quick Reference card Word document icon

Video

Send an instant message (20 seconds) video icon

Start multiple instant messages (38 seconds) video icon 

Find and add a contact (25 seconds) video icon

Find out if a contact is available (12 seconds) video icon

Tag a contact (23 seconds) video icon

Change your status (10 seconds) video icon

Add a status note (9 seconds) video icon

Find missed conversations (14 seconds)  video icon

Help and How-To

Instant Messaging and Presence

Training

Lync 2010 IM and Presence Training PowerPoint icon