Information Services uses IBM's Tivoli Identity Management (ITIM) system to request access to UTMB's information resources. Except for the instances below, access requests will be made via
ITIM by the department's trusted requestor. If you do not know who your trusted requestor is,
click here to look up your trusted requestor.
Requesting Access if ITIM is unavailable - if ITIM is not available and a trusted requestor has an emergency request, contact the Service Desk at ishelp.utmb.edu or call (409)772-5200.
A ticket will be created and Access Management will be paged. Please include the user's name and what access is needed. IS will only respond to these requests if they are made by a Trusted Requestor (TR). After ITIM is back online, the TR will need to go online and make the same request. This information is needed for automation and audit purposes.
ISSA Security Load Form
LIS Service Request
- To request services within Cerner Applications
Trusted Requester Authorization Form - This form serves as documentation for who is authorized to sign as a Trusted Requester for your department on issues related to Information Resources.
Focus Access Form
Patient Care Systems Change Request Form - used to interactively request changes in patient care systems.
SIS/TSTC Access Form
UTMB Employee Nondisclosure - The University of Texas Medical Branch at Galveston Information Resources Security Acknowledgement and Nondisclosure Agreement form for UTMB Employees
Non UTMB Employee Nondisclosure - The University of Texas Medical Branch at Galveston Information Resources Security Acknowledgement and Nondisclosure Agreement Form for Non-UTMB Employees and Visiting Students
Student Nondisclosure - The University of Texas Medical Branch at Galveston Information Resources Security Acknowledgement and Nondisclosure Agreement for UTMB Students.
Request to Add a Mainframe Report to An Existing EHCO group
Request for Modification of CSAR Production Schedule
Request for Production Add to CSAR Scheduling System
Request to Modify Production Job Proc/Userparm/Copylib