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Change Your Password

If you know your current password, you may use this feature to change your password.
Learn how to change your password

Reset Your Account

If you have forgotten your password, your account is locked out, or your password has expired, please contact the Service Desk at 409-772-5200.


Password complexity rules and policy

  • Password must be at least 8 characters
  • Password cannot contain first name, last name, or userID
  • Password must contain at least one letter and one number
  • Password cannot contain a dictionary word
  • Password must not be the same as any of the last 20 passwords used
  • View UTMB Information Resources Practice Standard for Password Management
  • Example password: H@rd2Cr@k!
The UTMB IS web site is maintained by IS Enterprise Systems and IS Operations.