Lync 2010 Attendant

Quick Start: Use Lync 2010 Attendant

This Quick Start describes the most commonly performed tasks that you’ll do when using Microsoft® Lync™ 2010 Attendant communications software. What do...

Work Smart: Use Lync 2010 Attendant

Microsoft® Lync™ 2010 Attendant is an integrated call management application that enables you to effectively manage many conversations at once by quickly...

Set Up Audio and Video

The Set Up Audio and Video feature does the following: Automatically finds and selects the preferred audio device for your application without requiring...

Advanced Connection Settings

Use the Advanced Connections Settings dialog box to select either automatic or manual configuration of connections to the communications service. What do...

Audio Quality Issues

Be sure that your equipment is connected before you begin to use Microsoft Lync 2010 Attendant communications software. Audio quality for Lync 2010 Attendant...

Edit Phone Number

When you specify phone numbers, use the International Number Format. Enter the country/region code, followed by the local number. Phone numbers should contain...

Forward Calls in Lync 2010 Attendant

You can specify how Microsoft Lync 2010 Attendant communications software forwards your calls if you are away from your desk or otherwise unable to answer...

Lync 2010 Attendant Working Hours

Select the Only apply these settings during my working hours specified in Outlook check box to apply call-forwarding settings during the work hours specified...

Use Response Group

The Response Group application helps distribute incoming calls to particular groups of people, for example a workgroup or regional call center. As a response...

Resiliency More Info

Microsoft Lync 2010 Attendant takes advantage of the high availability features in Microsoft Lync Server 2010 for enhanced client registration, discovery...

UC Store Migration More Information

Microsoft Lync 2010 Attendant takes advantage of the high availability features in Microsoft Lync Server 2010 for enhanced client registration, discovery...

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