- Service Requests
- Requests for new service, or changes to existing service, should be submitted on the Telephone, Data & Video Request Form.
- Telephone charges are direct-billed monthly to UTMB departments.
- Reporting Issues
- To report telephone problems from a UTMB campus, call the Service Desk at (409) 772-5200, select 2 for telephone or data network changes, then select 1 for repairs for telephone service, ACD, Navigator, voicemail or cabling issues. From off-campus, or out of the local Galveston area call (713) 513-3050 or toll-free (888) 898-2401.
responsible for damaged equipment or replacements. Please report missing phone equipment to UTMB Police.
UTMB supports its own telephone system with telephone switches located at Levin Hall, Shearn Moody Plaza, Rebecca Sealy Hospital, 1902 Harborside Drive (Lipton Tea and Customs House), University National Bank and Frost Bank. There are three prefixes at UTMB: 772, 747 and 266; and each switch is assigned specific blocks of numbers from the three prefixes.