IS Operations and Infrastructure Support

Information Services Operations supports the vast IT infrastructure of UTMB, including support for campus Local Area and Wide Area networks, departmental desktops, Service Desk, Internet & email access, Citrix & VPN access, and file & print services.

Our team also provides application hosting and consultation upon request and helps UTMB to reduce IT expenditures through centralized management and server consolidation within our data centers.

IS_Operations Org Chart, August 2019
Our Mission:

To create a stable, seamless, and secure operating environment while managing an increasingly diverse portfolio of services and service providers.

Our Vision:

To deliver best in class customer service. To ensure technologies stay current and provide for continuous service delivery to support the institution’s strategic initiatives:

  • Delivering Quality Education
  • First Class Research
  • Delivery of patient care and the expansion thereof.