How to submit your Compliments or a Complaint for UTMB Police Dept. Staff

Compliments / Commendations for UTMB Police to employees are reported to the employee’s immediate supervisor, notification is made to the employee, and a record of your commendation is recorded on the employee’s permanent file.
To submit a commendation for any UTMB Police staff member, you may contact the UTMB Police Department in any of the following ways:
- Call the UTMB Police Dispatch (staff will transfer your call to the on-duty supervisor): 409-772-2691
- In person by visiting the UTMB Police Department: 404 8th Street, Galveston, Texas 77550
- E-mail our Professional Standards Office: profstd@utmb.edu
*NOTE* Please Do Not send complaints regarding medical care to above listed email address. The above information is solely to send a complaint or compliment a Police Department employee.
Medical care concerns or complaints should be addressed at: ptsrvcs@utmb.edu
Filing a Complaint
UTMB Police Department is fully committed to immediately and completely investigate any allegation of unprofessional conduct by any of our police department employees.
Please contact the UTMB Police Department in any of the following ways:
- Call the UTMB Police Dispatch (staff will transfer your call to the on-duty supervisor): 409-772-2691
- In person by visiting the UTMB Police Department: 404 8th Street, Galveston, Texas 77550
- E-mail our Professional Standards Office: profstd@utmb.edu
2025 Annual Statistical Summary of Internal Affairs & Complaints