Title II Resources

Title II requires public entities to ensure that all digital content—including email, documents, mobile applications, websites, videos, and social media—is accessible to people with disabilities. 

Overview

This page describes key aspects of Title II of the Americans with Disabilities Act (ADA) and resources to assist UTMB Staff and Students to create accessible content.

What is Title II?

Title II requires public entities to ensure that all digital content—including email, documents, mobile applications, websites, videos, and social media—is accessible to people with disabilities. This includes individuals who use screen readers or alternative input devices, rely on captions, or have visual, cognitive, or neurological disabilities.

What is Digital Accessibility?

Digital accessibility (abbreviated as a11y, commonly pronounced "accessibility") is the practice of creating equal access to digital content for our patients, staff, students, and others that consume our content. We accomplish this by removing technical barriers in our electronic content so it can be consumed and understood by the broadest possible audience.  The first step in the a11y process is to understand what's needed and the methodologies for meeting those goals. 

Does digital accessibility affect my work at UTMB?

We all have a role to play in Title II compliance.

We all create digital content

There are differences by role in the skills used depending on the type of content you create, but we all have a role to play in Title II compliance.

  • Email and office productivity applications
  • Online events or presentations
  • Social Media
  • Screens (TVs, digital billboards, and kiosks)
  • Web (Online)
    • Static webpages (Sitefinity).
    • UTMB Built Web applications (IHOP, Find a Doctor, UTMB Alerts, etc.).
    • 3rd Party web and mobile applications (EPIC, Blackboard, UTMB Jobs, etc.).
    • Note: applications must also pass accessibility tests, not only the content they provide.

Planning for digital accessibility

  1. Create an inventory of your content:
    1. Websites and pages
    2. Documents
    3. Media
    4. Social media accounts
    5. Third party applications
  2. Remove outdated content that you can -- it won't need to be remediated.
  3. Identify content to archive. Is there reference material that won't be updated that can be moved into an archive section?
  4. Learn to create accessible content and start using those skills on all new content - it won't need to be remediated.
    1. Study theplaybook for your role.
    2. Sign up for free, on-demandDigital Accessibility training.
  5. Create a Digital Accessibility roadmap for your team.​
    1. Outline your content and the path to remediation.
    2. Document your process.
    3. Continue creating accessible content.

How do I learn more?

Take the appropriate training for your role.

Other helpful resources from UTMB's Digital Accessibility Hub.

All pages in this section of the site.

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Questions?

Last updated: October 12, 2026