Representatives of Correctional Managed Care

Email: jamwilli@utmb.edu

North Region 1

Jamie is a Senior Practice Manager with UTMB-CMC in North Region 1. She holds a Master of Business in Healthcare Administration, a Lean Six Sigma Green Belt, and is a certified Fitness and Nutrition expert (when she is not enjoying her favorite Laffey Taffy candies). She has worked with CMC for nearly 20 years starting as a Correctional Clinical Associate in 2002 at the Ellis Prison Unit and working her way up to her current role as Sr. Practice Manager. She began her career in Medical Administration after graduating for Southwest Texas State University (now Texas State), working with a 7-physician practice in Huntsville, TX. She utilized skills learned while working in that environment to help her successfully navigate her way through her new role in operations with Correctional Managed Care.

As a Senior Practice Manager, Jamie currently provides administrative, operational, financial, and supervisory support to over 70 CMC employees at the Goree, Huntsville and Wynne facilities. When she is not managing the tasks involved on the units, she is the mother to 4 wonderful children and is found on a football field cheering on her son or being a team mom to her husband’s youth football team, or mom-managing/coaching her daughter on a track field.

Email: tamallor@utmb.edu

North Region 2

Tracy has been with UTMB-CMC since 2017 and currently serves as a Cluster Nurse Manager at Buster Cole, Choice Moore and Hutchins correctional units. She also serves as a Nurse Administrator at Buster Cole and Choice Moore. She received an Associate in Applied Science in Nursing degree from the University of the State of New York in 1998. She became a Registered Nurse in 1998. She received a Bachelor of Science in Nursing in 2017 and a Master of Science of Nursing Degree in 2019 from Western Governors University. She received two Excellence awards while in the Masters’ Degree program. Tracy is responsible for providing clinical and administrative staff supervision, departmental collaboration, empowering licensed healthcare staff to provide quality, patient care consistent with licensure scopes of practice, rules and regulations of governmental authorities and departmental policies. Tracy was a 2018 Nicholas & Katherine Leone Award Nominee. She is married with 3 adult sons and enjoys jazzercise, gardening, and scrapbooking in her leisure time.

Email: aumatthe@utmb.edu

South Region 3

Austee is Sr. Practice Manager for UTMB – Correctional Managed Care, specifically the Ramsey Complex which consists of three Texas Department of Criminal Justice prison units – Ramsey, Stringfellow, and Terrell. She has participated in several regional and statewide projects within CMC to help improve medical operational efficiency among TDCJ/CMC facilities.

She joined UTMB-CMC in September of 2015, currently holds a Master’s Degree in Health Care Administration (MHA), and is a member of the American College of Healthcare Executives (ACHE). Austee was nominated for the 2019 and 2021 Katherine Leone Award for Administrative excellence. She enjoys learning about various inpatient and outpatient departments and how they all work together to provide extraordinary care for our patients. Further, she believes in diversity and inclusion of staff and encourages the articulation of ideas that will create better employee and patient processes within UTMB.

Email: rldelacr@utmb.edu

Correctional Managed Care - South Region 4
Entity Leader

Rebecca is a Sr. Practice Manager at the Lopez, Segovia, and Willacy units and has been with UTMB for 6 years. She started working as a Correctional Clinical Associate at the Willacy unit for a year and half before promoting to Sr. Practice Manager. She earned a Master’s degree in Healthcare Administration in 2016 from The University of Texas Rio Grande Valley. She is working towards earning a Doctorate degree of Education in Organizational Leadership with an emphasis in healthcare from Grand Canyon University and is expected to complete the program 07/2022.