Lead: Corey Jannett

The Department of Internal Medicine is excited to introduce the new Clinical Operation Dashboard—designed to keep our teams informed and on track with key clinical metrics. This dashboard provides a comprehensive view of our progress in essential areas such as clinic visit volume, including comparisons to the previous year, and slot utilization rates.

Additionally, UTMB has set a new goal for exam room occupancy, helping us maximize space and improve patient flow. We’re also closely monitoring wRVUs, with monthly comparisons of budget versus actual performance, so we can stay aligned with our financial objectives.

To further enhance patient access, the dashboard tracks metrics like new patient lag, third next available appointment, bump rate, and the percentage of new patients. These metrics highlight areas targeted for improvement and help ensure we’re meeting departmental goals. By keeping everyone connected to these insights, the Clinical Operation Dashboard supports our commitment to delivering exceptional patient care and achieving operational excellence.