UTMB Health School of Health Professions Academic and Student Affairs Navigating Your Success Your Next Steps

Academic and Student Affairs

Welcome to SHP!

Your Path to Success - New Student Checklist

To get you started on your path to success at the UTMB School of Health Professions, complete the next steps below.

New Students

  • Offer/Acceptance Letter

    You should have or will receive a formal letter of acceptance, by mail/email from the department. Please carefully read through this letter and complete all department specific requirements.

    Portal – Activate your mySTAR Portal

    • Your acceptance email will be sent to the email you used to create your mySTAR Account when you applied
    • The acceptance email contains a link to set up the portal
    • Click on the link to activate your mySTAR  student portal after your acceptance email is received
    • Sometimes the acceptance email goes to an "Important," "Other," or "Junk" folder

    Enrollment Services Applicant Website

  • Student Email - Official Communications

    Add enrollment.services@utmb.edu to your contacts list to ensure you receive all official correspondence from Enrollment Services.  If after you applied, you did not receive three emails messages from Enrollment Services (application acknowledgement letter, a notice containing the User ID/Student ID, and temporary password), please check your spam folder.

    Please note once you have accepted admission, all official email communication will be through your UTMB student email account; therefore moving forward you will be responsible for checking your UTMB email regularly (at least weekly).

    If you experience problems with your email account, contact the UTMB Service Desk. The UTMB Service Desk can be contacted at 409-772-5200 or toll-free at 1-888-898-2401.

  • New Student Checklist & Welcome Guide

    To ensure that your matriculation is complete, please download and use the Student Checklist and Welcome Guide to complete all university required items before you arrive for New Student Orientation and classes.

    Download: Newly Admitted Student Checklist

    Note: Direct all questions and concerns regarding your background check to the Office of Academic and Student Affairs via email at shp.academicaffairs@utmb.edu.

    Download: New Student Welcome Guide

  • Computer Requirements

    Computer Requirements: Ensure you have adequate technology to support your academic journey.

    Supported Operating Systems

    • Supported: Windows Operating Systems - Windows 10 & 11
    • Not Supported: Windows 8 or older

    Not Compatible

    • Google Chromebooks are not compatible with the required exam software.
    • Android phones and tablets are not compatible with the required exam software.

    Apple Operating Systems

    • Apple users should always run the latest version of MacOS (iMac, Macbook) or iOS (iPhone, iPad) unless specified otherwise.
    • MacOS version 11 (Big Sur) or newer is required.
    • iOS/iPadOS version 14 or newer is required on iPhone and iPad devices.

    Web Browsers

  • Financial Aid

    Now that you have been accepted to UTMB, have you taken all the steps to ensure you are financially ready?

    View the UTMB Financial Aid Checklist

  • Orientation

    Mark your calendar and save the date(s)!

    Visit: New Student Orientation

  • Social Media

    Follow Us on Social Media

    Facebook logo icon Instagram logo icon Twitter logo icon LinkedIn logo icon

    Join: Students Facebook Group

Welcome from Academic and Student Affairs

Christine Baker

Through your dedication to your academic goals and with the support of family, friends and faculty, you are about to embark on a new challenge. The Office of Academic and Student Affairs join your faculty in welcoming you to a new family of individuals who are dedicated to your educational and professional growth and success. Our team will support your academic and clinical training needs throughout your time at UTMB.

Feel free to contact us at shp.academicaffairs@utmb.edu or 409-772-3030. No matter whether you have tutoring needs or want to find out how to be involved in Student Government, we are here for you.


Christine P. Baker, PT, EdD
Associate Dean for Academic and Student Affairs
UTMB Health, School of Health Professions
Ruby Decker Endowed Professor
Professor, Department of Physical Therapy

Contact Us

Office of Academic and Student Affairs
301 University Blvd.
Galveston, TX 77555-1036
O: SHP/SON 4.224
P: 409-772-3030
F: 409-772-1550
E: shp.academicaffairs@utmb.edu

Site managed by the School of Health Professions • Last Updated: 20-DEC-2023