Contact Information for Student Loans

Contact Information for Federal Direct Loans

• Direct Loans
• Federal Direct Consolidation Loan
• National Student Loan Data System (NSLDS). Click on "Financial Aid Review" to print your loan information. (1-800-730-8913)

To view and manage your alternative loans, contact these lenders if you borrowed from them to receive specific repayment information regarding their loan programs:

• Texas Medical Association
  (800) 880-2828 X1600
• Minnie Stevens Piper Foundation
  (210) 525-8494
• Hinson Hazelwood College Student Loan Program
  (800) 242-3062

Contact Information for UTMB Institutional Loans

ACS Customer Service

Hours of Operation:
Monday through Friday 7:00 a.m. - 5:00 p.m. CST
Mailing Address:

ACS Inc.
Campus Products and Services
P.O. Box 7060
Utica, NY 13504-7060
(800) 826-4470

ACS Payment Processing

All Payment Options

Please always include your remittance coupon with payments for accurate and timely processing. Mail to the lockbox address on your coupon. If you do not have a remittance coupon, send your check, with full account number, to the address listed below. UTMB DOES NOT ACCEPT PAYMENTS

Mailing Address:
ACS Inc.
P.O. Box 7061
Utica, NY 13504-7061

Click here to contact us by e-mail.

Our collection agencies for institutional loans are:

Our credit agency for ACS institutional loans: