General Lab Policies

Facility Hours

  • Staffed hours: Monday–Friday, 9:00 AM–5:00 PM
  • After-hours access: Available to approved, advanced-trained users (see below)

User Registration & Access

All users must be registered in the iLab system prior to using the Flow Cytometry Core Facility.

  • Registration instructions can be found on the Registration Page.
  • Instrument access and reservations are managed exclusively through iLab.

Biosafety Requirements

  • This facility operates as a BSL-2 laboratory.
  • BSL-2 training and compliance with all safety precautions are mandatory for all users.
  • Additional information is available on the BSL‑2 Requirements page.
  • Users are responsible for ensuring samples are labeled, handled, and transported in accordance with UTMB biosafety policies.

Rates and Fees

ServiceUnassisted RateAssisted Rate
BioPlex$54/hour$95/hour
Fortessa$54/hour$95/hour
Symphony$54/hour$95/hour
Aria FusionN/A$110/hour
Sony SH800$80/hour$110/hour
Sony MA900$120/hourN/A

Additional Equipment & Services

  • MidiMACS Magnets: $25/day (set of 2)
  • Consultation Services: $65/hour
  • BioPlex II Plate Washer: Free
  • Data Analysis Workstation: Free

Minimum Charges

Analyzers: 30‑minute minimum charge
This allows sufficient time for instrument startup, calibration, experiment setup, cleaning, and data export.

Sorters: 1‑hour minimum charge
This allows sufficient time for calibration, setup, sample sorting, cleaning, and data export.


Cancellation Policy

  • Sorter appointments cancelled with less than 24 hours’ notice will incur a flat $70 cancellation fee.
  • For cancellations within 24 hours due to extenuating circumstances, users should contact core staff as soon as possible. Fees may be waived at staff discretion.

HIPAA Compliance

  • The facility strictly follows UTMB HIPAA guidelines.
  • All human patient samples must be fully de-identified.
  • Samples must not contain patient names, medical record numbers, or any information that could allow patient identification.

Data Management & Storage

  • Use of USB drives or external storage devices is strictly prohibited.
  • For assistance with data upload or retrieval, contact core staff.
  • Instrument computers store data temporarily:
    • Only three months of data is retained.
  • Users are solely responsible for ensuring that all data are uploaded to the Flow Core SharePoint archive before deletion from the instruments.